Privacy Policy
At Serein, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
Personal Information: Name, email address, phone number, shipping and billing address, payment details (processed securely through third-party payment providers).
Non-Personal Information: Browser type, device information, IP address, pages visited, cookies and similar tracking technologies.
We use the collected information to process and fulfill orders, communicate with you about your orders and inquiries, improve our website and services, send promotional emails (if you opt in), and prevent fraud or unauthorized activity.
We do not sell your personal information. We may share your information with payment processors, shipping partners, service providers, or legal authorities if required by law.
Serein uses cookies to enhance your browsing experience, remember preferences, and analyze website traffic. You can disable cookies through your browser settings, but some features may not function properly.
We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
Depending on your location, you may have the right to access, correct, or delete your personal data, and to opt out of marketing communications. Contact us to exercise these rights.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Serein does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.